Advice & News
News
Meet An Owner
Both members of the CL Owners Group and winners of the Best Newcomer in 2023
Guy Robinson and Joanne Fallows, own Betley Park Certificated Location.
Situated in the Shropshire Hills and a short walk from Lyth Hill Country Park. Guests are offered electric hookups and ‘Betley Hideaway’, which is an old pigsty converted into an outdoor bar and BBQ area, along with table tennis and a dartboard.
Member Research shows CLs are more popular than ever.
The Caravan & Motorhome Club ran a Summer Survey with members. 51% said they have either already visited CLs or plan to visit a CL in 2020 and 20% of members strongly agreed that they are choosing smaller sites than usual.
September 2020
Thinking of opening a CL or Campsite?
If you have considered opening a 5-van (Certificated Location) Caravan site with the Caravan and Motorhome Club then this YouTube interview might be of interest.
If you are a busy person, a CL site is generally a lot less hassle (in terms of customer-time) than a glamping or tent campsite because caravan & motorhome owners know what to expect & often have their own toilet/shower on board.
Step 1 - Apply to the Club HERE
Step 2 - Speak to some CL Owners HERE
Q&A with a CL Owner
If you have ever wondered what running a CL site was like, are interested in the costs, or would like to understand what CLs are like from the Owner's perspective this video interview conducted by Rob from OnTheRoadAgain filmed in January 2022
PLAY HERE ON YOUTUBE
Practical Advice and Useful Resources for CL Owners
FINANCIAL GUIDANCE
Research entitled 'Pitching The Value' conducted by Frontline Consultants and sponsored by an array of the interested bodies including the CAMC concluded that the sector as a whole contributes £9.3 Billion to the UK economy and accounts for 171,000 jobs.
CLs and CSs (small sites across both clubs) showed that visitors to these small sites contribute £100 Million per annum to the rural economy.
The research was published in February 2019
Your CL Business Plan - making sure it all adds up
Setting up a new CL could cost less than £1,000 or more than £40,000 depending on what is offered. We have even seen a new site that cost approx £100,000 to build.
For most owners, ensuring that the CL provides a viable and sustainable revenue stream, is vital.
How do you plan whether a CL will be profitable?
What facilities should you offer & how much might they cost?
What would the Return On Investment (ROI) be for setting up - or improving - a CL?
Can you (should you) charge VAT?
What running costs should you make provision for?
How do you control on-going costs such as electricity, water etc.
How can you cost-effectively market your CL to CAMC members?
How much time does it take to run a profitable and popular CL?
What are the risks and rewards of setting up a CL
The CL Owners Group has bench-marked the costs of setting up and running a CL. Using data provided by a number of CL's across the country, we can assist you with advice on whether your CL will be profitable, what ROI you can expect and what to pay for various services such as electrical testing. Read our advice on the business case for a CL site here
Did you know?
The average consumption of Electricity by a Member on an All Year Open site is 12kWh per pitch per night. Based on data over 5 years over 2 CL's
However, a large van, running mainly on electric, can easily consume 30-40kWh per day during winter months, costing £6-£8 per day.
44% of members use CL's at least once a year (Spring 2017)
Around 21% of members nights away are spent on CL's (Spring 2017)
Keeping the grass cut short on a CL costs around £800-£1,000 annually when you bear in mind the cost of acquiring a Ride-On-Mower, maintenance, running costs and the depreciation. This doesn't factor in time spent mowing..
Run a CL & Need more advice? Join the Owners Group
YOUR CERTIFICATION
As a new CL owner you will be issued with an annual certificate by the Club. This is normally issued in late December / early January for existing owners, or when your site is passed by the Club for new sites.
Bear in mind that this is only an annual certificate. There is no guarantee that the club will renew a certificate. This is a risk factor you may wish to consider before embarking on major capital expenditure.
The top reasons why the club may revoke certification are;
Failure to pass your unannounced annual inspection
Failure to supply the Club with details of your Public Liability Insurance, EHU testing certificate*, Private Water Supply certificate* (*if applicable)
Flouting the 5-van rule (having more than 5 vans on the land designated and mapped as the Certificated Location)
Not complying with the CL operational rules see here
Not adhering to the Terms and Conditions, updated in 2023. See Terms and Conditions here.
ADVICE AND GUIDANCE DOCUMENTS
If you are unlucky. Some guidance from a campsite (not a CL - but applicable):
The realy horrible 'uninvited visitors', bold as brass, turned up on site and started demanding £1,500 to leave. I explained to him that's not how it works. He wittered on for a bit about how he knew the law and he knew he could stay. He even recommended an enforcement agency that would move them but it would cost more than he was asking! 🙄
We called the police, and true to form they told us there was nothing they could do, but would turn up within 8 hours to 'show a presence'.
This is where the actual law comes into place. The police will tell you there is nothing they can do, the fact is they can, they just don't want to. The law is aggravated trespass as they are stopping you going about your lawful business. Thankfully they did eventually take it on board and we endeded up with 6 officers on site within the hour.
The first thing they said to us on site was "we won't be moving them"! After again quoting the agravated trespass law they started to change their tune and thankfully after a couple of hours the travelers were moved on.
Thankfully all went well for us at the end of the day, but I thought I should write this to let everyone know. Don't let the police take the easy route, it's their job to uphold the law! And don't give any rise to the travelers, keep a calm head, it winds they up like you wouldn't believe!
Another body which helped us out was the NFU. They pushed the police from their side and also offered security if needed as part of our insurance cover. I wouldn't have thought to call them but my dad did and they turned out to be invaluable.
We all need to know the Law (aggravated trespass) and be able to quote it if this ever happens to us.
Does Glamping Pay?
Insights on an awar-winning CL that is expanding into glamping in Cornwall
Looking to Diversify?
A report from the Farm Business & Innovation Show
The case for deposits
This case-study of an award-winning CL looks at why deposits are necessary.
To access any of these reports please join the CL Owners Group.
These reports are not available from the Caravan & Motorhome Club
An 8 page guide to on-line booking systems for CL owners including 3 tailored demos and special pricing from suppliers.
Practical Business Advice for CL Owners
Perhaps you are opening a new CL and would like some advice on whether or not to meter the Electrical Hook Up (EHU) bollards.
Or maybe your CL is getting busy and you feel an on-line booking system would help you manage your bookings and help potential visitors (Members) who'd like to book on-line.
The CL Owners Group has published a number of useful guides, available to members.
The arguments for and against installing metered EHU at your CL with input from two experienced CL owners.
A 16-page guide to marketing your CL looking at Product, Price, Position and Promotion.
CONTACT DETAILS AT CLUB HQ
Contacting the Club about your CL
General requests such as to request a new roadsign or update Maddie with your Certificates (EHU / Insurance) email clresponse@camc.com
To change an entry or pricing on your Club page call 01342-778297 or clresponse@camc.com
To upload photos email them to CLamendments@camc.com
To respond to an unfair review ask Rowena communitymanager@camc.com for advice
BACKGROUND INFORMATION
Useful Background for existing CL Owners
The Caravan and Motorhome Club is governed by it's members. The structure of the Club and how it operates its various volunteer-staffed committees which guide the commercial side of the Club Operations is explained here
The Club operates a Member Forum called 'Club Together' which among other Topics has a topic devoted to Certificated Locations - useful reading for feedback on CL's from Club Members. But... the views expressed by some of the more vocal participants in some topics on Club Together are not necessarily representative of the majority of CL visitors in our experience, so take them with a pinch of salt..
CL's are one small part of the UK tourism sector. There are limited statistics available on the camping & caravanning part of the tourism market, but Visit England published this report in 2014. which states that the value to domestic tourism in England was around £1.7bn. In 2014, there were 10.79 million domestic overnight trips in England which involved camping and caravanning, 12% of the total trips and 9% of the total spend.
Visit England also published a study in 2014 of the value of tourism to the countryside and rural areas. The average Spend Per Night in the Countryside was £67 and the average duration was 3.54 nights. This was across all accommodation types.
Home from home?
A research note on recreational caravanning.
1998 / 2003
In 1998, but updated in 2003, the Department of Sociology at Lancaster University published a Research Note: Home from home?: a research note on recreational caravanning. Written by Dale Southerton, Elizabeth Shove, Alan Warde, Rosemary Deem (Alan Warde is now at the University of Manchester) July 1998 .
Our experience is that unless your CL is near to a major attraction or event, CL guests are firmly in ‘Type 3’ – ‘private relaxers’ and our marketing should concentrate on that key audience.
‘family fun seekers’, who often rent static vans for a fixed holiday period, frequently at the seaside, their main interest being a high level of entertainment on or off site. For such people, usually in household groups including children, the caravan is little more than a cheap way to have a British family holiday, in which "you know what you're getting", at a relatively low cost.
‘activity seeking tourers’, whose use of touring caravans is largely secondary to the pursuit of other sport or leisure activities, admit that they do not "usually mix" with other caravanners.
the ‘private relaxers’ are caravanners who have their own static or touring caravan but who do not seek high levels of entertainment, sociality or other leisure/sport activities. One such male caravanner commented that "we only want the basics [not] flashy showers ...a quiet site [where] people keep themselves to themselves, without kids that are allowed to run riot".
‘the enthusiast’ immersed in touring caravan culture, who attends regular meets and rallies and socialises extensively with other caravan enthusiasts. One male enthusiast claimed that the sociability found at a 'meet', can be "likened to the old terraced houses community spirit", as everyone's door is always open.
We believe that Club-owned sites are aiming at the ‘Type 2’ audience via their ‘tourer-explorer’ campaigns.